Quality & service

Define the purchasing requirements.
Keep delivery on track.

We coordinate international inquiries, sourcing and delivery. Manufacturing and original testing are performed by the relevant supplier or inspection provider; document and service scope are agreed for each order.

Our role

Our role is order coordination.

Products are made by the relevant supplier, who or whose testing provider issues the original quality records. We coordinate requirements, sourcing and delivery documentation across the order.

  1. 01

    Confirm requirements

    Review grade, standard, dimensions, quantity, service conditions and target timing.

  2. 02

    Verify supply conditions

    Check availability, supply condition and special requirements with the supplier.

  3. 03

    Coordinate documents and inspection

    Agree on material certificates and any required third-party inspection in advance.

  4. 04

    Track delivery details

    Follow up on packing, marking, documents and shipment milestones.

Before order

What to include in your inquiry

Complete information supports more accurate sourcing and document review. Inspection and document scope are subject to the agreed order.

01

Grade and standard

State the material grade, applicable standard and revision.

02

Product and dimensions

Provide the product form, dimensions and quantity.

03

Service conditions

Share the medium, temperature, pressure or relevant drawings.

04

Available forms

Confirm finish, length, dimensional tolerances and packing.

05

Quality documents

Specify supplier-issued material certificates and required tests.

06

Delivery terms

Confirm the destination, target timing and required trade documents.

Documents & support

Documentation and delivery support

We clarify document requirements first, then coordinate with the relevant suppliers and providers. Tests are not assumed to be included unless agreed for the order.

MTC

Material certificate coordination

Request supplier-issued material certificates and review their correspondence to the supplied batch, as agreed in the order.

3RD PARTY

Third-party inspection arrangements

If required, help coordinate the inspection body, scope and witnessing schedule.

SHIPMENT

Shipping document follow-up

Coordinate packing marks, packing lists and shipment updates for receiving checks.

Order service

One point of contact from inquiry to shipment.

01

Receive requirements

Organize technical specifications, quantity, timing and trade terms.

02

Confirm a sourcing option

Confirm availability, documentation and commercial terms with the relevant supplier.

03

Coordinate the order

Follow up on stock preparation, agreed inspection, packing and documents.

04

Shipment and follow-up

Share shipment updates and help resolve order-related document questions.